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Soyoung Lee

Ph.D. Student
University of Michigan (Ann Arbor)
soyolee@umich.edu


About Me

I am a PhD student at the School of Information, University of Michigan. I’m advised by Nicole Ellison. My dissertation work theorizes the psychological and communicative mechanisms of conceptualizing, developing, and maintaining relationships with AI companions whose nature inherently remains ambiguous. I look through the lens of users’ sensemaking of AI and interpretation as active audience, drawing on personal experiences and social knowledge to construct the relationship.

In previous years, using a community-based participatory research approach, I studied sociocultural factors in digital skills learning with a focus on bonding relationships and social support in an underresourced community Currenlty, as a Graduate Student Research Assistant, I am examining PhD students’ journey and growth as community-engaged work scholars and how to better support them.

Publications

  1. ‘I Know I Can Do the Job, It’s Just Putting It Down’: Using Personas as a Mirror to Identify Strengths
    Julie Hui, Mila Ekaterina Filipof, Soyoung Lee, Shanley Corvite, Mustafa Naseem, Tawanna R Dillahunt
    Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems (pp. 1-44)
    PDF

  2. The Development of a New Measure of Collective Digital Literacy
    Tawanna R Dillahunt, Kerby Shedden, Mila Ekaterina Filipof, Soyoung Lee, Mustafa Naseem, Kentaro Toyama, Julie Hui
    Proceedings of the ACM on Human-Computer Interaction 9, 2, Article CSCW186 (April 2025)
    PDF

  3. Sociocultural Factors in Digital Skills Learning: A Community-Based Intervention Among U.S. Public Housing Adults
    Soyoung Lee, Julie Hui, Twanna R. Dillahunt
    Proceedings of the ACM on Human-Computer Interaction 9, 2, Article CSCW172 (April 2025)
    PDF

  4. Friendship Formation in an Enforced Online Regime: Findings from a US University Under COVID
    Soyoung Lee, Kentaro Toyama
    Proceedings of the ACM on Human-Computer Interaction 8 (CSCW1), 1-30, 2024.
    PDF Presentation

  5. Toward a Measure of Collective Digital Capacity: An Exploratory Analysis
    Tawanna R Dillahunt, Kerby Shedden, Mila Ekaterina Filipof, Soyoung Lee, Mustafa Naseem, Kentaro Toyama, Julie Hui
    Extended Abstracts of the CHI Conference on Human Factors in Computing Systems, 2024.
    PDF Poster

  6. A Collective Approach to Providing Digital Skills Training Among US Public Housing Residents
    Soyoung Lee, Julie Hui, Zachary Rowe, Tawanna R Dillahunt
    Extended Abstracts of the CHI Conference on Human Factors in Computing Systems, 2023.
    PDF Poster


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